Certified Center
Introducing BMW Genius Everywhere.
To help you enjoy everything your BMW has to offer, a team of BMW Geniuses is available to provide you with helpful product information and to answer your questions wherever you are - in BMW centers, via your smart phone or tablet, or by calling the BMW Genius Hotline.
BMW Genius at Your Dealership
At many BMW centers, you'll now find a product expert who will assist you in finding the perfect vehicle to suit your lifestyle and needs. The BMW Genius is specially trained to demonstrate and help you get familiar with all aspects of your BMW - before, during, and after your purchase.
Meet Our BMW Genius Team
Erick Serrano - erick.serrano@alexanderbmw.com
Amy Cervantes - amy.cervantes@alexanderbmw.com
Aaron Gallegos - aaron.gallegos@alexanderbmw.com
The BMW Genius App is the all-new way to learn about your BMW on your tablet and smart phone. This app provides you with how-to videos about key features and functionalities, as well as model specific product information. The better you know your BMW, the more you can enjoy the benefits of BMW's class leading innovations.
Curious about a vehicle feature you've never experienced? Call our BMW Genius Hotline where our dedicated team is available to help answer all of your product related questions. For your convenience, you can also save this number in your vehicle. If you aren't sure how, please call us and we would be happy to assist you.
BMW Genius Hotline - 1.844.4GENIUS (443-6487)
Available Monday through Thursday 9:00am-6:00pm (EST),
Friday 9:00am-6:00pm (EST), and Saturday 10:00am-5:00pm (EST)
If you would prefer to send us an email, please contact bmwgenius@bmwusa.com
Want to learn more? Set yourself up for BMW Encore™!
Your new BMW is filled with amazing features and functions. After you have had the chance to familiarize yourself with many of them, we encourage you to reach out to your BMW center to setup your complimentary BMW Encore™ appointment. It is a special session scheduled at a time of your convenience, dedicated to answering all of your questions about your new BMW.
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